Privacy & Data Handling

a) Privacy:

1. General:

We take your privacy seriously. Any information provided through your use of the Website and APP, and/or the Free and Purchase Services, is subject to Keep Your Ducks In A Row Pty Ltd's Privacy Policy, available on the Website.

 

b) Introduction:

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our mobile app, web services, and related features (collectively, the “Services”).

By using the Services, you agree to the collection and use of information in accordance with this policy.

 

c) Third party Privacy Policies: 

We use the following third parties to be able to provide/offer the User services:

 

1. Shaym Future to build and maintain our Website & App – Shaym’s Privacy Policy
2. Twilio for OTP – Twilio Privacy Policy
3. Linux for hosting and email – Linux Privacy Policy

 

d) Data Handling:

1. We are committed to protecting your privacy and the security of your personal data. By using this App, you acknowledge and agree that:
2. We collect, store, and process data you provide—including information related to your goals, budget – expenses and income, and warranties—to deliver core features and improve user experience.
3. Your data may be stored on servers located in jurisdictions outside your country of residence. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant (for EU users).
4. We will not share your personal data with third parties without your explicit consent, except as required by law or to deliver core services (e.g., cloud storage providers, analytics platforms).
5. You can access, update, or delete your personal data through your account settings, and you have the right to request information about how your data is used.
6. Information We Collect

 

1. Full name, email address, mobile phone number, encrypted password, OTP verification data
2. Device and usage data (e.g., OS, IP, usage logs)
3. Optional feedback and survey responses
   1. How We Use Your Information
      1. Create/manage your account
      2. Verify identity via OTP (Twilio)
      3. Store your data in Linux-based hosting providers
      4. Deliver/improve services, send notifications
      5. Provide support and fulfill legal obligations
   2. How We Share Your Information
      1. Linux-based hosting providers
      2. Twilio for OTP delivery
      3. Legal authorities if required by law
   3. International Data Transfers: Your data may be stored or processed in countries outside your own. We implement safeguards such as Standard Contractual Clauses to protect your data.

 

1. Data Retention
   1. User data: retained while account is active
   2. Billing data: 7 years ???
   3. One Time Password (OTP) logs: 30 days ???
   4. Support data: 12–24 months ???
   5. Security:

We use TLS/SSL encryption, access control, and regular audits. However, no method is 100% secure.

1. Your Rights
2. Access, correct, or delete your data
3. Withdraw consent

 

1. Lodge a complaint: 

Contact support@keepyourducksinarow.com with subject heading – Privacy, to exercise these rights.

 

1. Children’s Privacy: 

Our Services are not intended for children under 16. We do not knowingly collect data from children.

 

1. Cookies & Tracking: 

We may use cookies on our web-based services to maintain sessions, analyse usage, and improve functionality.

 

1. Third-Party Links: 

We are not responsible for the privacy practices of external sites linked from our app.

 

1. Changes to This Policy: 

We may update this Privacy Policy and will notify users of material changes via the app or email.

 

1. Contact Us
   1. Privacy Officer
   2. Keep Your Ducks in a Row Pty Ltd
   3. Email: support@keepyourducksinarow.com 
   4. Email Subject Heading: Privacy
   5. Website: www.keepyourducksinarow.com